The Lifetime Warranty

Warranty details

Each new PADEL1969 racket from P69 Group is covered by a lifetime warranty.

The grip, front, and edge are parts of a racket that normally are exposed to wear and tear, these parts are not covered by our lifetime warranty unless it’s obvious that the damage is a result of a defect in material or manufacturing. We will only repair or replace products that we believe have any of these defects. The lifetime warranty excludes damage caused by abusive use and misuse, accident, self-repair, or damage due to batoning, tampering, or dismantling.

If the racket is defective in terms of material or manufacturing, we will repair it for free or replace it with an identical product or with one of equivalent value if the model has been discontinued.

If the lifetime warranty is applicable, P69 Group will pay for the shipping cost when providing you with a new product. The lifetime warranty does not give the right to a refund.